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MFT / LCSW

Online Counseling: Review of the Field

3.25 - CE credit hours training

$19.50 - Cost of course

This page contains important information about the course, including training details, a comprehensive course description, learning objectives, and source references. We encourage you to review each section to gain a clear understanding of the course content, educational goals, and supporting materials before beginning your training and taking the POST TEST below.

Target audience and instructional level of this course: foundational
There is no known conflict of interest or commercial support related to this CE program.

Online Counseling: Review of the Field

Follow the link below, read the material and then take the 30 question post test

Read the Course Material:
Online Counseling: Review of the Field

30 Questions

1. From "Terminology, Definitions, and Forms of Online Counseling": Which of the following is a correct match?
2. From "Prevalence": The number of professionals providing online counseling services in the US is approximately:
3. From "Scope": In the Chester and Glass (2006) survey of online counselors what were the findings?
4. From "Internet Use in Canada": The Ipsos Reid study (2008) found that Canadian youth (ages 12-17) spent an average of ____ hours per week on the Internet.
5. From "Advantages of online counseling": In what way(s) might the time delay of asynchronous online counseling be an advantage?
6. From "Advantages of online counseling": Which are cited as potential advantages of online therapy having a permanent record?
7. From "Advantages of online counseling": The following are cited as potential advantages of which mode of online counseling? -The feeling of the therapist's presence may be powerful when multiple sensory cues are available, which can enhance the impact of the therapist's interventions, the sense of intimacy, and commitment to therapy -It may be of benefit to those that express themselves better through speaking than writing -Speaking is faster than typing and may therefore convey information more quickly
8. From "Disadvantages of online counseling": A number of potential disadvantages of text-based online counseling are described in the article. Which disadvantages are cited?
9. From "Disadvantages of online counseling": Slow typing speed can be a particular drawback for which mode of online counseling?
10. From "Ethical and Legal Issues": According to the article, when the client and therapist reside in different jurisdictions, it is currently unclear which jurisdiction's laws - those of the jurisdiction in which the therapist is providing the counseling services or those of the jurisdiction in which the client resides.
11. From "Ethical and Legal Issues": Online counseling mode make it difficult for therapists to carry out their ethical duty to warn or protect if clients present a danger to themselves or others. What barrier(s)/difficulty(ies) does the article point out?
12. From "Client Attitudes toward Online Counseling": In the Tsan and Day(2007) study, overall participants preferred traditional face-to-face over online counseling modes.
13. From "Client Attitudes toward Online Counseling": In the Liebert, Archer, Munson, & York (2006) study, clients' qualitative reports of gains in psychological safety through anonymity _____________ their reported sense of loss from not having nonverbal cues or the personal warmth received from face-to-face contact.
14. From "Client Attitudes toward Online Counseling": In the Young study (2005) of e-clients treated for internet addiction, nearly all clients cited what as a reason for seeking online counseling?
15. From "Counselor experiences and perceptions": The Mora, Nevid and Chaplin (2008) study of psychologists' attitudes on the use of Internet-based therapies, found which of the following?
16. From "Counselor experiences and perceptions": In the Wells, Mitchell, Finkelhor and Becker-Blease (2007) study, clinicians top three concerns regarding the provision of mental health services online expressed three primary areas of concern:
17. From "Therapeutic Alliance": In the Knaevelsrud and Maercker (2007) study, ratings of therapeutic alliance were ______ and drop-out rates were ______.
18. From "Therapeutic Alliance": Regarding therapeutic alliance, Liebert's (2006) study found:
19. From "Effectiveness of Internet-based Therapy": In the Barak, Hen, Boniel-Nissim and Shapira (2008) meta-analysis the studies that compared Internet and face-to-face interventions, found:
20. From "Effectiveness of Internet-based Therapy": Internet self-help interventions have been found to be effective for which problems/disorders?
21. From "Effectiveness of Internet-based Therapy": In the Robinson and Serfaty (2008) study e-mail therapy for eating disorders, what was the primary finding?
22. From "Effectiveness of Internet-based Therapy": Based on the two studies pertaining to weight loss, it appears:
23. From "Effectiveness of Internet-based Therapy": Based on the cited studies on videoconferencing therapy, how would you advise a colleague considering videoconference-based therapy for panic disorder with agoraphobia and childhood depression?
24. From "Effectiveness of Internet-based Therapy": Regarding the effectiveness of e-mail as a therapeutic adjunct, the research:
25. From "Suggestions for Practice": The authors note that, with online therapy, clients have confidentiality burdens and therapists should inform clients of these burdens.
26. From "Suggestions for Practice": Regarding online competence/skills, which special competences are recommended?
27. From "Suggestions for Practice": The article recommends that particular kinds of clients should not be taken on as online therapy clients. Those include significantly depressed clients, clients with psychotic symptoms or suicidal concerns, and clients with borderline personality disorder.
28. From "Suggestions for Practice": Because technological failure is a possibility counselors should:
29. From "Suggestions for Practice": As a way to offset the loss of the human factor in online counseling, Murphy and Mitchell suggest descriptive immediacy. Descriptive immediacy involves:
30. From "Codes of Ethics/Guidelines": Which of the following associations has published separate guidelines regarding the practice of online counseling?
Counseling provided via online means is becoming more commonplace. This well-researched review focuses on a variety of online communication modes. The review covers advantages and disadvantages of online counseling, ethical/legal issues, a wide variety of research findings on online counseling, and suggestions for effective online counseling practice.
  • Describe the relative advantages and disadvantages of online counseling.
  • Outline ethical issues to consider regarding online counseling.
  • Summarize research evidence on online counseling.
  • Describe a variety of suggested online counseling practices.
Ilene Shiller, MSW, RSW
East Metro Youth Services