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Social Workers

Online Counseling Ethics

4.00 - CE credit hours training

$25.00 - Cost of course

This page contains important information about the course, including training details, a comprehensive course description, learning objectives, and source references. We encourage you to review each section to gain a clear understanding of the course content, educational goals, and supporting materials before beginning your training and taking the POST TEST below.

Target audience and instructional level of this course: foundational
There is no known conflict of interest or commercial support related to this CE program.

Online Counseling Ethics

Follow the link below, read the material and then take the 24 question post test

Read the Course Material:
Online Counseling Ethics

24 Questions

1. 1. From "American Counseling Association": The ACA Code expects counselors to establish ways clients can contact the counselor in case of technology failure.
2. 2. From "American Mental Health Association": The AMHA principle on Internet online counseling addresses client identity issues. Which of the following does it call for?
3. From "American Mental Health Association": In the AMHA principle on internet online counseling, the burden is on the counselor to determine that provision of online service is not prohibited nor violates statutes, rules, regulations or ordinances, and codes of professional membership organizations.
4. From "APA Ethical Principles": The APA Ethics Code applies to which of the following activities?
5. From "Association for Counseling and Therapy Online": Under the ACTO Code of Ethics, it is the client's responsibility to evaluate their own suitability for online therapy.
6. From "Canadian Counseling Association": Under the Canadian Counseling Association's Code of Ethics are there circumstances when computer applications diminish the counselor's responsibility to act in accordance with the CCA Code of Ethics?
7. From "Clinical Social Work Association": The Clinical Social Work Association's is opposed to:
8. From "Clinical Social Work Association": The CSWA asserts that informed consent to treatment is impossible with online counseling because:
9. From "Clinical Social Work Association": The CSWA position paper contends that there is no empirical evidence that providing therapy services online is effective.
10. From "Clinical Social Work Association": In its Conclusion, the CSWA position paper focuses on what it sees as the key failure of online counseling. It is:
11. From "International Society for Mental Health Online": In the ISMHO principles the counselor is expected to inform the client that misunderstandings due to the electronic modalities are possible.
12. From "International Society for Mental Health Online": In the ISMHO principles the counselor is not allowed to restrict the use of any copies or recordings the client makes of their communications.
13. From "International Society for Mental Health Online": The ISMHO principles recommend informing clients of the potential benefits of receiving mental health services online. Which examples of potential benefits are cited?
14. From "International Society for Mental Health Online": The ISMHO principles suggest that the online counselor needs to meet requirements to provide mental health services where he or she is located and may also need to meet requirements where the client is located.
15. From "International Society for Mental Health Online": What do the ISMHO principles recommend to address the fact that the counselor's distance from the client may limit his or her ability to respond in an emergency?
16. From "NASW Code of Ethics": Of all the professional codes presented in the article, the NASW Code has the __________________ pertinent to online counseling.
17. From "NBCC-The Practice of Internet Counseling": The NBCC Practice guideline reminds us that the selection of a specific form of counseling is based on the needs and preferences of the client within the range of services available. What client needs or preferences does distance counseling fill for clients?
18. From "NBCC-The Practice of Internet Counseling": The authors of the NBCC Standards for the Ethical Practice of Internet Counseling take the position that Internet counseling ethics cases should be reviewed in light of delivery systems existing at the time the standards were adopted.
19. From "NBCC-The Practice of Internet Counseling": The Standards for the Ethical Practice of Internet Counseling that there are situations in distance counseling when it is difficult to verify the identity of the Internet client. It requires the counselor to take steps to ameliorate this problem and suggests:
20. From "NBCC-The Practice of Internet Counseling": Regarding session data the Standards for the Ethical Practice of Internet Counseling require the counselor to inform clients:
21. From "NBCC-The Practice of Internet Counseling": State rules and opinions vary on whether distance counseling occurs at the counselor's location, the client's location or both. The Standards for the Ethical Practice of Internet Counseling recommend that counselors obtain knowledge about:
22. From "Ethical and Legal Issues-pages 13-15": According to the article, when the client and therapist reside in different jurisdictions, it is currently unclear which jurisdiction's laws - those of the jurisdiction in which the therapist is providing the counseling services or those of the jurisdiction in which the client resides.
23. From "Ethical and Legal Issues-pages 13-15": The online counseling mode can make it difficult for therapists to carry out their ethical duty to warn or protect if clients present a danger to themselves or others. What barrier(s)/difficulty(ies) does the article point out?
24. From "Ethical and Legal Issues-pages 13-15": Codes of ethics require that, in order to provide a particular client service free of professional misconduct, counselors must be competent in their chosen practice modality and have sufficient education to declare their expertise. Which two potentially deficient competence areas are cited?
Counseling provided via online means is becoming more commonplace. To use online counseling properly counselors need to be aware of ethical issues and how to address them. This course includes online counseling ethics guidelines from numerous professional associations.

*Note: Material for this course includes Appendix A. (page 50-77) and pages 13-15 from this article.
  • Describe challenges to fulfilling ethical obligations while conducting online counseling.
  • Outline the ethics guidelines of numerous mental health professional organizations.
  • Identify various ways to address the ethical challenges that can arise in online counseling.
Click Here Online Counseling: A Review of the Literature; East Metro Youth Services; Ilene Shiller, MSW, RSW
*Note: Material for this course includes Appendix A and pages 13-15 from this article.